1. Information We Collect

Personal Information

We may collect your name, email address, phone number, profile details, account settings, and billing details if you make purchases or subscribe to paid features.

Usage Data

We collect information about how you interact with the Platform, such as pages and listings viewed, time spent, search queries, app features used, and device information.

Listing and Pet Information

When you create listings, we collect information you choose to share, such as dog breed, age, price, health information (if you choose to provide it), photos, videos, and business or service descriptions.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve performance, personalize content, and analyze how the Platform is used. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Platform and its features;
• Personalize your experience and show relevant listings and content;
• Process payments for subscriptions or other paid services;
• Send important service-related messages, such as security alerts or policy changes;
• Send optional marketing communications you can opt out of at any time;
• Monitor usage, analytics, and performance of the Platform;
• Help detect, prevent, or address fraud, abuse, or security issues.
  
  

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers who help us operate the Platform (e.g., hosting providers, analytics tools, email services, payment processors, identity verification services);
• Other Users when you choose to share information publicly through listings, storefronts, profiles, or reviews;
• Legal Authorities if required by law or to protect our rights, users, or the public;
• Business Partners only with your consent or when you intentionally interact with third-party services through Pupify.
  
  

4. Your Rights and Choices

Depending on your location and applicable laws, you may have rights to:

• Access and review the personal information we hold about you;
• Update or correct your personal information;
• Request deletion of your personal information, subject to legal or contractual obligations;
• Opt out of marketing communications at any time by using unsubscribe links or adjusting your settings;
• Request data portability or restrict certain types of processing in some jurisdictions.

To exercise these rights, contact us at privacy@pupify.ca.

5. Data Security

We use industry-standard security measures, including encryption and access controls, to help protect your information. However, no method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your account credentials.

6. Cookies and Tracking

Pupify uses cookies to improve functionality, remember your preferences, and analyze usage. You can manage or disable cookies through your browser or device settings, but this may impact certain features.

7. International Data Transfers

If you access Pupify from outside Canada or regions where our servers or service providers are located, your information may be transferred across borders. We take reasonable steps to ensure appropriate safeguards are in place as required by applicable data protection laws.

8. Children’s Privacy

Pupify is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice, such as via email or in-app notifications. Your continued use of the Platform after any changes means you accept the updated Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: privacy@pupify.ca
Address: Box 388 Sedgewick, Alberta T0B 4C0